Data Protection Officer : Richard Brook
Contact : 07813683996 /email@example.com
Nature of Data Held
In order to respond to enquiries from this site, we ask for your name plus email address and / or phone number. This gives us the opportunity to personalise your reply and contact you using your preferred contact method.
This information is kept solely for the purpose of answering your original enquiry. Once the enquiry has been satisfactorily dealt with, your personal data are deleted permanently from the online database.
If we are unable to contact you and your enquiry remains incomplete for 180 days, the information is deleted, regardless of there having been no satisfactory conclusion to the enquiry.
Additional Data Held for Pupils
In order to book your driving test, it is necessary to retain your driving licence number. This, along with any other contact data that you have provided will be deleted on successful completion of your driving test or at the end of our specified data retention period.
Successful Candidate Photographs
When candidates pass their driving test, they will be asked for a photograph for promotional purposes. If verbal or written permission is given, the image will be displayed on our web site and in other promotional material until such permission is withdrawn.
Data held relating to customers
Contact information is held for the purpose of:
• Responding to your enquiry
• Estimating costs
• Reminding of lessons
• Advising of any changes or cancellations
• Informing of test dates etc.
Making the reasonable assumption that having asked a question via our web site enquiry page, that you are entitled to and expect an answer, we claim your consent to reply by your chosen means, e.g. email or phone. Once your enquiry has been dealt with, we assume no further consent to use your personal data, which are then removed from the online database.
Invoice details will be retained in accordance with our legal obligation in respect of tax regulations
www.ontrack-som.co.uk/ is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.